Privacy Policy

Book A Heli is a helicopter booking platform powered by Everesthikes, dedicated to providing reliable and seamless helicopter charter, sightseeing, rescue coordination, and mountain flight services across Nepal. We value the trust our customers place in us and are committed to protecting the privacy and security of every piece of personal information shared through our website. This Privacy Policy explains how we collect, use, store, and safeguard your information whenever you interact with our platform or use our services.

This Privacy Policy explains what information we collect, why we collect it, and how we protect it when you use our website and services.

Information We Receive

When you interact with Book A Heli, you may voluntarily provide information such as:

  • Your full name
  • Email address
  • Contact number
  • Country of residence
  • Travel preferences
  • Passenger details
  • Booking requests and special instructions

In addition to the information you provide directly, our website automatically records technical information including browser type, device information, IP address, pages visited, and website activity. This helps us understand how visitors use our platform and improve overall performance.

Why We Collect Your Information

The information we receive allows us to provide a better and more reliable booking experience.

We may use your information to:

  • Respond to helicopter charter inquiries
  • Process reservations and travel requests
  • Communicate booking updates and confirmations
  • Improve website functionality and customer experience
  • Monitor website performance and security
  • Comply with legal or regulatory obligations
  • Prevent fraudulent or unauthorized activities

We only collect information that is relevant to providing our services and supporting our customers.

Payment and Transaction Security

If you make a reservation requiring payment, transactions are processed through secure payment systems operated by trusted service providers.

Book A Heli does not intentionally retain complete payment card details on its own servers. Every reasonable effort is made to ensure that payment information is transmitted using industry-standard encryption technologies.

Cookies and Website Technologies

Like many modern websites, Book A Heli uses cookies and similar technologies to create a smoother browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand visitor behavior
  • Improve website speed and functionality
  • Deliver a more personalized experience

You may disable cookies through your browser settings at any time, although some website features may become unavailable.

How Your Information Is Shared

Your personal information is treated with confidentiality.

We do not sell, rent, or trade customer information for advertising or marketing purposes.

Information may be shared only when necessary with trusted partners involved in providing our services, including:

  • Helicopter operators
  • Payment service providers
  • Technology and website hosting partners
  • Government authorities when required by applicable law

Every effort is made to work only with organizations that maintain appropriate privacy and security standards.

Protecting Your Data

Safeguarding customer information is an important part of our business.

We maintain technical, administrative, and organizational security measures designed to reduce the risk of unauthorized access, misuse, alteration, or disclosure of personal information.

Although we continuously improve our security practices, no internet-based system can guarantee absolute protection against every possible risk.

External Links

Our website may occasionally include links to other websites or third-party services for your convenience.

Because these websites operate independently, Book A Heli is not responsible for their privacy practices or content. We encourage users to review the privacy policies of any external websites before sharing personal information.

Data Retention

Personal information is retained only for as long as reasonably necessary to provide our services, complete bookings, satisfy legal requirements, resolve disputes, or maintain business records.

Once information is no longer required, it is securely deleted or anonymized whenever practical.

Your Choices

You have control over your personal information.

Subject to applicable laws, you may request to:

  • Access the information we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of personal data where legally permitted
  • Withdraw previously provided consent for certain communications

Requests will be reviewed and processed within a reasonable timeframe.

Children’s Privacy

Book A Heli is intended for general audiences and is not designed to knowingly collect personal information from children. If such information is unintentionally received, appropriate steps will be taken to remove it from our records.

Changes to This Policy

As our services evolve, this Privacy Policy may be updated from time to time.

Any revisions will be published on this page together with the latest effective date. Continued use of Book A Heli after changes are posted indicates acceptance of the updated policy.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.